Assertive Communication

This session facilitated by Nick Laffan will look at Assertive Communication.

In this webinar you will learn about how to communicate in an assertive manner, and how to avoid the temptation to be either passive, aggressive or passive-aggressive in your interactions.

 

We will explore;

  • the difference between being aggressive and assertive
  • see examples of three unhelpful communication styles
  • consider how we can stay assertive when we come up against these communication styles.

 

Whether in professional or personal conversations, learning to value ourselves and those around us by staying assertive is a key skill we all need to master.

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